Sweets Are Us FAQs

Sweets Are Us allows you to buy online sweets confectionery in Wales. Our fluent web interfacing allows us to maintain active and leading business presence in the English market and we are also expanding fast in the global market. More of the customers are frequenting our affiliate online sweet shop Wales as we source the diverse ranges directly from the manufacturing units around the world. We are therefore counted among the quality yet sweets confectionery shop online in Wales! While we maintain a fully informative and interactive website, enthusiastic seekers could be interested in more resonant information. Some of the frequently asked queries are being served here under.

What sizes and packs are available?

We allow diverse packaging of our sweets and candies. We offer cased assortments in boxes as also the transparent PET jars. Plastic pouch packaging is also allowed. All the packs are developed so as to maintain the taste, aroma and overall character of the sweets.

Q. How much time is generally taken to receive the sweets parcel?

We dispatch the parcel within 3 – 4 hours of clearing the payments. However, the postal services could offer the delays which are not the responsibility of the shop. We provide the authentic postal tracker tag to trace the position of the inland and overseas parcels.

What are the modes of transactions?

The UK customers are allowed most of electronic payment mechanisms; cash payments and returns are not entertained! For the overseas clients, credit cards,debit cards, PayPal and wire transfers are allowed.

The postal and courier services roped in for sending parcels.

We rely only on the most trusted postal services like Royal Mail, Parcel Force, UPS and few other respected courier services.

Is personal gifting offered by the shop?

We offer resonant personal gift packs and custom notes of greetings; and send the parcel to the desired destination in UK or to any nation of the world.

Is corporate gifting offered as a service?

We also offer well managed corporate gifting and packs are available as the custom gift wraps. All the information is kept confidential! The rates are also kept rationalized and could be negotiated.

Is refund allowed for the faulted products?

We have a well managed returns policy for the denatured product so received or thewrongful service. Reach out to our returns policy web page and get complete information.

How can I return my ordered sweets if I am not satisfied?

We have set up Return Centers in UK for your convenience. You can contact us on our page to return your products and send the products to our UK return centers. No hassles for custom clearance or duty fees!

Do I have to pay custom and other duty fees for my orders?

All our sweets and candy packs are priced with all duty fees and custom clearance.You don’t have to pay anything extra apart from the order value mentioned in your cart. We don’t have any hidden fees.

Can I seek customized sweets and candies?

We take bulk orders for the manufacture of customized sweets and candies.We also make custom birthday candies and are therefore hailed as a leading childish sweets shop UK.

Who are you affiliate with?

We are affiliated with a quarter of. All orders will be handled by the parent company for full customer satisfaction.